Exciting changes are coming as we upgrade our community website. You may notice a fresh new look and some differences in how things work. We will post more details soon and can’t wait to welcome you to our improved space!

Forum Discussion

Paul H's avatar
Paul H
New Member
13 years ago

SMS Notifications for Triggers

Being able to create a 'Trigger' with an action of 'Notify via SMS' - so, for example, technicians could be notified of issues via SMS if the priority level is P1 or P2.

3 Replies

  • Luke Grimstrup's avatar
    Luke Grimstrup
    Retired GoTo Contributor
    12 years ago
    Hey Paul,

    The mobile apps are currently planned for some time around during the first half the year.

    Luke
  • Hey Luke,

    Thanks for the update - can you share any time scales around timelines for both the mobile apps and any possible push notifications?

    Thanks

    Paul
  • Luke Grimstrup's avatar
    Luke Grimstrup
    Retired GoTo Contributor
    12 years ago
    Hey Paul,

    Thanks for the feedback, this not the first time we've heard this feature request. While we may not do this, we may actually end up relying on Push Notifications on our mobile apps once they're released.

    I've added a +1 against this request.

    Luke