The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Service Desk Development
Is GoToAssist Service Desk still being actively developed? In the 3 years that my company has used this I do not recall any features being added. Looking through the community discussion board there ...
Hi Kevin,
I appreciate your feedbacck here.
Some of the enhacements for ServiceDesk we've released in the last couple years include the Copy Service option, improved Notification Monitoring, and Trigger updates. I'll bring up some of your previous enhancement ideas again with the team, and if there's one in particular that would be most valuable to your team let us know.
Almost 2 months and no follow up. Pretty sure you are making my point.
