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New Contributor

Service Desk Mobile app (for Customer) or a Mobile Friendly Customer Portal website.

Could we have a Service Desk Mobile App (for Customer) to access Service Desk feature as the current Customer Portal website is not mobile friendly.

If not, perhaps, the current Customer Portal service desk website can be redesigned to be more mobile friendly (fit small screen devices, less horizontal scrolling, etc).

Ken.
1 REPLY 1
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Retired LogMeIn Contributor

Re: Service Desk Mobile app (for Customer) or a Mobile Friendly Customer Portal website.

Hey Ken,

You'll be pleased to know this is currently planned for some time this year. This will probably take shape in the form of a Mobile Customer App. We probably won't optimise the customer portal for mobile devices too much before then.

Stay tuned for updates! 🙂

Luke