The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Set customized settings as my defaults
With the Labs, every time I login to Service Desk I get the default settings and columns: When I change/customize these settings they remain but only until I login again. Is there a way to k...
Hi,
I also have exactly the same issue. It is really frustrating having to set it up every time I log into it.
I also get asked the "Would you recommend................" question a couple of times a day regardless of how I answer it.
I tried raising an email through your portal but at the very end it actually said "there is a technical issue, please contact support".
Regards
Rob
I apologize, the customized columns in Labs / dashboard rely on cookies, and thus if the browser session is refreshed then the custom columns reset to the standard default. There isn't a way to save custom column titles to default at this time.
