Start free trial service desk problem

[Mattia Alberton]

I am trying to start my 30 day free trial, after sign in it tells me 'There seems to be an issue with your account'

[AshC]

Hi Mattia,
Sorry for any confusion there.
I see a Service Desk free trial under the email 'mattia.alberton@nyctea.it'.  If you are using this email to log in, could you test with an alternate web browser?