The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

jaimecardenas's avatar
4 years ago

There was a problem connecting to the PC. Please try again.

All the computers have the same problem

cant connect to give support of any of them

3 Replies

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    jaimecardenas   OK, this is the Service Desk Community, so were you using GoToAssist V4, GoToAssist V5, or something else? 

  • We already check the network here and it´s fine
    the pc affected are in different locations whit different networks

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    jaimecardenas  Are all affected hosts using the same network? 

     

    Has anyone been able to check their local status to do some standard troubleshooting?