Unwanted services being added for portal access

[Lorraine Walsh]

Every time I go into a company from service desk settings, a different service has access to a private company portal site. Why is this? This cant happen

[jemmyw]

Hi Lorraine. That doesn't sound good. I would advise you to contact Citrix Global Support using the contact details here: http://support.citrixonline.com/en_US/GoToAssistServiceDesk/contact

The support team will be able to look at your account, and if it is a bug they can escalate to my engineering team.