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Active Contributor

What is the limit on attachment file size and quantity?

when creating an incident but also other info.
1 ACCEPTED SOLUTION

Accepted Solutions
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Active Contributor

Re: What is the limit on attachment file size and quantity?

In my testing, I was able to attach a file of 51 MB but not 56 MB so I would say 51 MB is the limit. This should be plenty.

Also in my testing I was able to attach 22 files (random I know). That should be plenty for just about everyone.

This is the same limit in the whole product in all locations where you can attach files.

View solution in original post

2 REPLIES 2
Highlighted
Active Contributor

Re: What is the limit on attachment file size and quantity?

In my testing, I was able to attach a file of 51 MB but not 56 MB so I would say 51 MB is the limit. This should be plenty.

Also in my testing I was able to attach 22 files (random I know). That should be plenty for just about everyone.

This is the same limit in the whole product in all locations where you can attach files.

View solution in original post

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LogMeIn Manager

Re: What is the limit on attachment file size and quantity?

Hi,

 

Mike's assessment is correct.

 

Glenn is a member of the LogMeIn Community Care Team.

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