cancel
Showing results for 
Search instead for 
Did you mean: 
Active Contributor

What is the limit on attachment file size and quantity?

when creating an incident but also other info.
1 ACCEPTED SOLUTION

Accepted Solutions
Active Contributor

Re: What is the limit on attachment file size and quantity?

In my testing, I was able to attach a file of 51 MB but not 56 MB so I would say 51 MB is the limit. This should be plenty.

Also in my testing I was able to attach 22 files (random I know). That should be plenty for just about everyone.

This is the same limit in the whole product in all locations where you can attach files.

View solution in original post

2 REPLIES 2
Active Contributor

Re: What is the limit on attachment file size and quantity?

In my testing, I was able to attach a file of 51 MB but not 56 MB so I would say 51 MB is the limit. This should be plenty.

Also in my testing I was able to attach 22 files (random I know). That should be plenty for just about everyone.

This is the same limit in the whole product in all locations where you can attach files.

View solution in original post

Highlighted
LogMeIn Manager

Re: What is the limit on attachment file size and quantity?

Hi,

 

Mike's assessment is correct.

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!