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Why does my Incident of Note move from the "Incide...
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Ltrain1
New Member
Why does my Incident of Note move from the "Incidents of Notes" queue to the Assignee queue? Shouldn't it show in both locations?
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I selected the Incidents tab and then created an incident in the Incidents of Notes queue. The incident no longer appeared in the Incidents of Notes queue after I assigned it to a group.
01-14-2017
09:28 AM
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