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swampyedwards's avatar
swampyedwards
New Contributor
5 years ago

csv upload - ASCII char causing import to hang

Hi   While importing a csv the checking process validates all the lines but then hangs on the next screen if it hits a ASCII CHAR not supported - could the validation also check for unhandled ASCII...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Hi swampyedwards

Can you tell us more about which API import method you plan to use in the future?

  • swampyedwards's avatar
    swampyedwards
    New Contributor
    5 years ago

    Hope to move 3rd party service suppliers and providers to log incidents in our G2A service using the v2 API in the future.

     

    In the mean time we are generating a csv to upload new tickets in to the service.

     

    S

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      Thanks, we will look further into this. 

      • swampyedwards's avatar
        swampyedwards
        New Contributor
        4 years ago

        any update on this issue?