csv upload - ASCII char causing import to hang

[swampyedwards]

Hi

While importing a csv the checking process validates all the lines but then hangs on the next screen if it hits a ASCII CHAR not supported - could the validation also check for unhandled ASCII CHARs?

I am now stripping these out from CSV.

Long term we will move to using API imports - are they also limited to ASCII utf08?

[AshC]

Hi @swampyedwards

Can you tell us more about which API import method you plan to use in the future?

[swampyedwards]

Hope to move 3rd party service suppliers and providers to log incidents in our G2A service using the v2 API in the future.

In the mean time we are generating a csv to upload new tickets in to the service.

S

[AshC]

Thanks, we will look further into this. 

[swampyedwards]

any update on this issue?

[AshC]

@swampyedwards   I'm sorry, this issue remains open currently.