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If you mean you have signed up for multiple individual accounts, we will need the email addresses for them in order to help you. I've made this topic private so you can post them without anyone else seeing them.
Glenn is a member of the LogMeIn Community Care Team.
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Hello and thank you ! All of the accounts have been created under one email address, firstname.lastname@example.org. New user error, each time I opened an issue in the system, instead of searching for my name, I added a new account - I thought my user wasn't found.... Thank you again !