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Chiara2
New Contributor

popup info in Mac

I do not close the pop up of info can you give me the name of the extension

2 REPLIES 2
Chiara2
New Contributor

Re: popup info in Mac

To remote control this host, LogMeIn needs Accessibility permission:

1 - Click Start Process to open the Access windows.

2 - Click Open Security Preferences to open the Security and Privacy windows.

3 - Click on the lock icon (in the bottom-left corner) in order to make changes.

4 - Log in with an Administrator account.

5 - When prompted, ensure LMIGUIAgent and LogMeIn are selected. You will be prompted to select these apps multiple times.

 

For more information, click here.

 

I do not close the pop up of info can you give me the name of the extension?

AshC
GoTo Moderator

Re: popup info in Mac

@Chiara2  Were you using GoToAssist specifically to connect with someone?  

 

Can you tell us which operating system you're using? 


Ash is a member of the GoTo Community Care Team.

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