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Forum Discussion
Joshua Davidson
10 years agoActive Contributor
"Support address" sending in tickets via email stopped working with the patch today
Hi guys, After updating our software this morning, we are no longer receiving any tickets for emails sent to our support address. I checked the setting " Enable support address: helpdesk@domain....
Joshua Davidson
10 years agoActive Contributor
Update: All emailed tickets for the day came through from 4:30pm-7:30pm after we left and it looks like they are back to working properly now.