To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
After updating our software this morning, we are no longer receiving any tickets for emails sent to our support address. I checked the setting " Enable support address: email@example.com" and confirmed it was still checked. The mails are going out okay, but are never being made into tickets.