Hi there,
it would be really nice if it were possible to have specific settings at the user profile level instead of local to the computer/ page.
What I mean is this:
When I go into my service desk on a new computer I have to change the settings to show what fields I want to display about the tickets, remove the fields that I don't need. I have to move the fields around in the order that i want them. When I change the display to only show the tickets for a specific service, I have to change the settings again. When I move to another computer, work from home, work from a tablet, I have to change everything again and again. We have about 15 different services and to have to go through all those settings for each service on every computer that I happen to use, is quite time consuming. I never know what computer I could be using when I am traveling. If I borrow a laptop from our loaner bank, the settings are removed when i return it.
