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New Contributor

trouble with remote control input on host Computer

Can Connect to host computer....but host is unresponsive to keyboard commands

2 REPLIES 2
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LogMeIn Contributor

Re: trouble with remote control input on host Computer

Sorry, @Jackbigfoot  --  Was this using GoToAssist to make the connection?   Were you able to reboot or troubleshoot the endpoint at all?

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New Contributor

Re: trouble with remote control input on host Computer

AshC,

I used Log me in client to connect.  I am in a rural area of Alaska and our internet service can at times fade in/out

at various speeds...but,  i was connecting ok last night...but  i  was not able to solve the problem even after

changing the preferences to host control from a remote user all to my favor.  So, i used system restore

last night to 5:00 am yesterday...assuming i inadvertently changed some setting. After the restore i set up

 personal password protection on the host computer other than my normal login.  Early this morning

i logged in normally with the added funky "kinda Cool" password and all is well.