The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Jackbigfoot's avatar
Jackbigfoot
New Contributor
7 years ago

trouble with remote control input on host Computer

Can Connect to host computer....but host is unresponsive to keyboard commands

2 Replies

  • Jackbigfoot's avatar
    Jackbigfoot
    New Contributor
    7 years ago

    AshC,

    I used Log me in client to connect.  I am in a rural area of Alaska and our internet service can at times fade in/out

    at various speeds...but,  i was connecting ok last night...but  i  was not able to solve the problem even after

    changing the preferences to host control from a remote user all to my favor.  So, i used system restore

    last night to 5:00 am yesterday...assuming i inadvertently changed some setting. After the restore i set up

     personal password protection on the host computer other than my normal login.  Early this morning

    i logged in normally with the added funky "kinda Cool" password and all is well.

     

     

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    Sorry, Jackbigfoot  --  Was this using GoToAssist to make the connection?   Were you able to reboot or troubleshoot the endpoint at all?