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Forum Discussion
benn371
6 years agoActive Contributor
Android Phone Recording not working for organizers which I bought inside a primary account?
I have bought a GTM Business account with an E-mail address and then i bought additional 20 organizers under the same account and added them to this primary account with their respective email IDs. N...
- 6 years ago
Hi AshC,
The issue was not with this account e-mail address it was different and I was able to fix it by setting up personal room for each organizers, without initializing the personal room setup first the meeting is not showing up the record option.
Thank you very much for helping me out here and the response. Cheers! stay Safe..
AshC
6 years agoRetired GoTo Contributor
Hi Benn,
You need to utilize Cloud Recording to record from a mobile device: https://support.goto.com/meeting/help/record-a-meeting-android-g2m660013
benn371
6 years agoActive Contributor
Hi AshC,
Thank you for your response, but like I said this cloud recording option is enabled in my admin center for all organizers but it is visible for only the primary account which I bought and not working for the orgranizers which I added later, and those also licensed only ?