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Forum Discussion
wrkoutgeek1970
6 years agoNew Contributor
Apple MacBook Pro Webcam is not working with GoToMeeting in Windows 10 (via Boot Camp)
Apple MacBook Pro's Webcam is not working with GoToMeeting in Windows 10 Pro (via Boot Camp). The webcam is, however, working with other programs (Ex.: Microsoft Teams, Zoom). It should be noted that...
- 6 years ago
Thank you for your response. However, the fix was to remove/uninstall GoToMeeting, including the removal of the following left-behind Registry Keys:
- HKEY_CURRENT_USER\SOFTWARE\LogMeIn
- HKEY_CURRENT_USER\SOFTWARE\LogMeInInc\COLVideo
- HKEY_CURRENT_USER\SOFTWARE\LogMeInInc\GoToMeeting
- HKEY_CURRENT_USER\SOFTWARE\LogMeInInc\RTC
- HKEY_LOCAL_MACHINE\SOFTWARE\LogMeInInc
- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\LogMeInInc
Finally, I installed GoToMeeting again.
It should be noted that I did not make any System Preferences changes in MacOS.
AshC
6 years agoRetired GoTo Contributor
On the newest Mac OS there are additional security requests that need to be allowed. If this security check is missed during the initial installation, they can be manually enabled through this path: System Preferences > Security & Privacy > GoToMeeting
- wrkoutgeek19706 years agoNew Contributor
Thank you for your response. However, the fix was to remove/uninstall GoToMeeting, including the removal of the following left-behind Registry Keys:
- HKEY_CURRENT_USER\SOFTWARE\LogMeIn
- HKEY_CURRENT_USER\SOFTWARE\LogMeInInc\COLVideo
- HKEY_CURRENT_USER\SOFTWARE\LogMeInInc\GoToMeeting
- HKEY_CURRENT_USER\SOFTWARE\LogMeInInc\RTC
- HKEY_LOCAL_MACHINE\SOFTWARE\LogMeInInc
- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\LogMeInInc
Finally, I installed GoToMeeting again.
It should be noted that I did not make any System Preferences changes in MacOS.