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Chromacam usability
I have been hosting meetings for my clients for about 9 months and decided to try the GoToMeeting Hub Virtual Background. Aside from the relatively robust hardware requirements (which I've met), I'm...
gwtechllc I just recently contracted with another service and moving away from G2M and the ChromaCam issues are one of the very few reasons for this decision. It seems pretty clear that G2M thinks what they have is good enough and it isn't. Sadly, going elsewhere is the only option we have. G2M took over 2 years to deliver the ChromaCam integration and has been claiming ChromaCam works for over a year and seems to be ignoring the fact that it doesn't.
gwtechllc This is more of a local processing issue than bandwidth, unless you're using Chromacam to share video backgrounds or similar, thereby increasing the video f/s demand. Have you checked your local processing behavior to make sure it is not approaching to 80-100%?
I had to reinstall ChromaCam to test this, and I'm not clear on what the results are telling me. When ChromaCam is in Preview (no meeting), it is using over 13% CPU. However, when I start it meeting and select it for Video input (using Meet Now - no participants), it uses less than 1%. In my work as a meeting facilitator, I need to be confident that the A/V quality is consistent on the cloud recording. When the A/V starts breaking up during a meeting, I need to take steps to correct the problem.
That sounds like it's working a little bit better, but I recommend hosting some test broadcasts with all the materials and webcams you plan to incorporate, while recording to the cloud to ensure the playback quality is as expected.
I had one client who was using GoToMeeting for Public Hearings, and now that the Executive Order permitting this is expiring I no longer need to use G2M. The client is stuck with the balance of the contract, and we had to switch to another platform due to several features being limiting with G2M.
Hopefully, these can be resolved along with the Chromacam integration problems at some point.
I had not checked this specifically, although I did not notice other symptoms of an overtaxed processor. In order to facilitate testing, would you suppose that a G2M would need to have a similar number of participants (a dozen)? I just want to clarify the use case. Thanks for the reply.
