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Forum Discussion
gwtechllc
5 years agoActive Contributor
Chromacam usability
I have been hosting meetings for my clients for about 9 months and decided to try the GoToMeeting Hub Virtual Background. Aside from the relatively robust hardware requirements (which I've met), I'm...
- 5 years ago
gwtechllc I just recently contracted with another service and moving away from G2M and the ChromaCam issues are one of the very few reasons for this decision. It seems pretty clear that G2M thinks what they have is good enough and it isn't. Sadly, going elsewhere is the only option we have. G2M took over 2 years to deliver the ChromaCam integration and has been claiming ChromaCam works for over a year and seems to be ignoring the fact that it doesn't.
AshC
5 years agoRetired GoTo Contributor
That sounds like it's working a little bit better, but I recommend hosting some test broadcasts with all the materials and webcams you plan to incorporate, while recording to the cloud to ensure the playback quality is as expected.
gwtechllc
5 years agoActive Contributor
I had one client who was using GoToMeeting for Public Hearings, and now that the Executive Order permitting this is expiring I no longer need to use G2M. The client is stuck with the balance of the contract, and we had to switch to another platform due to several features being limiting with G2M.
Hopefully, these can be resolved along with the Chromacam integration problems at some point.
- bigtom5 years agoActive Contributor
gwtechllc I just recently contracted with another service and moving away from G2M and the ChromaCam issues are one of the very few reasons for this decision. It seems pretty clear that G2M thinks what they have is good enough and it isn't. Sadly, going elsewhere is the only option we have. G2M took over 2 years to deliver the ChromaCam integration and has been claiming ChromaCam works for over a year and seems to be ignoring the fact that it doesn't.
- bigtom4 years agoActive Contributor
This started popping up at random yesterday. Why can't GoTo get anything right? GoToMeeting is not open (hasn't been for months) and I did not activate ChromaCam. This is super annoying. Chroma Cam is junk software and I am not sure why GoTo thinks it is ok. I have tried to delete chroma cam, but it says it cannot because it is in use. This looks and feels like malware.