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Expired recording links?
I am trying to share my GoToMeeting recording links with colleagues, but it always takes them to a login page for GoToMeeting. Do you need a GoToMeeting account login to access recordings shared by o...
I apologize for any confusion there, Ernie. The current limits for GoToMeeting Cloud Recording storage are:
- 1 year maximum storage time
- 7 day default expiration time (if not extended manually beforehand)
Support documentation: https://support.goto.com/meeting/help/does-my-meeting-recording-link-expire
Hi Ernie_G ,
You don't need an account to watch GoTo recordings --- just be certain that you have turned on the sharing switch when you've clicked the SHARE button in your Meeting History.
Reference guide: https://support.goto.com/meeting/help/does-my-meeting-recording-link-expire
I figured out what the issue was. The recordings had expired and that's why it was prompting a login.
I apologize for any confusion there, Ernie. The current limits for GoToMeeting Cloud Recording storage are:
- 1 year maximum storage time
- 7 day default expiration time (if not extended manually beforehand)
Support documentation: https://support.goto.com/meeting/help/does-my-meeting-recording-link-expire
