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Ernie_G's avatar
Ernie_G
New Contributor
6 years ago
Solved

Expired recording links?

I am trying to share my GoToMeeting recording links with colleagues, but it always takes them to a login page for GoToMeeting. Do you need a GoToMeeting account login to access recordings shared by o...
AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Hi CalynG ,

You are correct in that we recently changed the way Cloud Recordings operate, with the default behavior to expire the recording link after 7 days for several security reasons.

 

The idea to create different defaults for Content Sharing is an idea that is being discussed elsewhere in the Community, and my be considered for development in the future.

  • PeaceLutheran's avatar
    PeaceLutheran
    Active Contributor
    5 years ago
    We cannot change the default expiry time. The change button is greyed out. We're a paid account.
    • AshC's avatar
      AshC
      Retired GoTo Contributor
      5 years ago

      PeaceLutheran  Does this behavior show itself in an alternate web browser? 

       

      Have you tested other cloud recordings too?