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schiras
Active Contributor

Hand Raising

Hand raising has been requested for years.  It's really hard to explain to people why we should use GoToMeeting over the privacy hole laden zoom product, when such a basic feature is not available.  It also makes it difficult to hold meetings.

 

And while gotowebinar has the hand raise feature, dial-in participants have no way to raise their hand nor are they displayed in the attendee list, so we can't even control their mic.

 

Seems to be a major disconnect here between basic needs/functions and what LogMeIn is offering 

22 REPLIES 22
GlennD
LogMeIn Manager

Re: Hand Raising

Hi @schiras 

 

Hand raising is available to attendees joining a GoToMeeting through their web browser,  and we plan to roll it out to all users in a future update.

 

Hand raising requires the attendee to join the webinar or meeting using our software, if they are only dialing in by telephone they will not have the option. If you have attendees dialing in to the Panelist number but not joining via the software and entering their PIN, you will have trouble managing their audio. The best practice is to have these people join your webinar as regular attendees through our software and unmute them as necessary.

 

Glenn is a member of the LogMeIn Community Care Team.

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schiras
Active Contributor

Re: Hand Raising

Hi Glenn,

thank you for your answer,  future update???
I think it will be too late for us. 
We are waiting for a long time (2013)  and we are forced to switch.

Browser-Web-Version is not stabile, slow and has problems with webcams. (Firefox ?)

 

kind regards

schiras

 

 

 

GlennD
LogMeIn Manager

Re: Hand Raising

@schiras  Our web client is best in Chrome, but we plan to add Firefox support this year.

 

Glenn is a member of the LogMeIn Community Care Team.

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schiras
Active Contributor

Re: Hand Raising

 

@GlennD Are you planning a Desktop-Version?  and when can we expect it?
we have been waiting for it for 5 years ....

 

GlennD
LogMeIn Manager

Re: Hand Raising

Hand raising will be coming to the desktop software this year as well, but I do not have an ETA I can share just yet. 

 

Glenn is a member of the LogMeIn Community Care Team.

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hollosch
New Contributor

Re: Hand Raising

Hi @GlennD ,

is hand raising working on ios-app (ipad and iphone) and android app?

 

regards,

hollosch

AshC
LogMeIn Contributor

Re: Hand Raising

@hollosch  The current status of Hand-Raising functionality has not changed:  Currently only compatible when using the GoTo Web App from a desktop computer.

 

For new updates around GoToMeeting functionality you can check out this support page with all the details: https://support.goto.com/meeting/help/whats-new-g2m010012 

Bert1
New Contributor

Re: Hand Raising

Hi, i also need the hand raising feature very urgently, in my web app i cannot see a hand symbol ( i am organizer, Professional License, go to meet)

Bert1
New Contributor

Re: Hand Raising

In my german version of the Desktop app there is no hand rising symbol!