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Forum Discussion

TimeIsGettingOn's avatar
TimeIsGettingOn
New Contributor
5 years ago
Solved

How to stop GoToMeeting Running in the background? (Windows 10)

I have specified in the GoToMeeting application Start Up setting to be "Manually" and I have also disabled Automatic Updates (unchecked "Automatically install updates (recommended)".   Yet when I s...
  • GlennD's avatar
    GlennD
    3 years ago

    Hi,

     

    The new GoTo App only checks for updates when the desktop app is running. When you exit the desktop app all background processes quit. To switch to the new GoTo App please follow these steps:

     

    • Sign in to your GoToMeeting account at https://app.goto.com/meetings 
    • In the top right corner click on your profile to access the menu
    • Select Settings
    • On the left side of the screen select Meetings
    • Select General
    • Select Use the new GoTo

     

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

TimeIsGettingOn  Have you double checked hiding icons in your system tray / active applications bar, to see if GoToMeeting is available there after you reboot?  

 

Are you logged into the app as an Organizer, or do you only attend meetings hosted by others? 

TimeIsGettingOn's avatar
TimeIsGettingOn
New Contributor
5 years ago

Hi there AshC ,

thank you for coming back to me with some queries.

 

I can confirm that there are no icons in the system tray nor application bar. If I want them to appear (e.g. to access settings) I have to go all the way into my directory structure, C:\Users\{user name}\AppData\Local\GoToMeeting\19796 and run some of the .exe files in there.

 

I only attend meetings that are hosted by others. I think I have never hosted my own meeting on this platform.