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Installing GoTo Add-In on Outlook 2016
I am attempting to get the GoTo add-in onto the desktop versions of Outlook 2016, this is both a company issue but I cannot even get it working on my own machine. The OS is Windows 10 Enterprise. It ...
The legacy Office 365 Add-In and Outlook plugin will be discontinued in April 2022. It may continue to work, but we won't be updating the code, so things may breakdown over time. More info can be found here:
https://support.goto.com/meeting/help/gotomeeting-for-microsoft-outlook-g2m010020
JConn1980 Can you specifically try these steps to add the desktop plugin?
- From Microsoft Outlook, select
or Get add-ins from the toolbar in the home tab. - Search for GoTo for Outlook then select Add.
- When prompted with the privacy policy, select Continue.
- Select GoTo Integration from the toolbar in the home tab then log in with your GoToMeeting credentials.
- Select your extension and language.
- Select Link with Office365 and link your account from the integrations dashboard.
- From Microsoft Outlook, select
Hi graham_farr
Some GoToMeeting Outlook integrations are being retired soon. Can you try using the new GoTo app there instead?
https://support.goto.com/meeting/help/how-do-i-integrate-with-microsoft-outlook
I'm having somewhat similar problems. I can see the GoTo for Outlook add-in in the store and looks like I can install it. However, after closing the store the add-in does not appear on the toolbar. Re-opening the store and searching for the add-in shows that it is not installed.
I have users receiving messages constantly that the GoToMeeting Outlook Plug-in will no longer work soon and to switch to the GoTo for Outlook add-in. But the new add-in doesn't work.
JConn1980 Can you try the download / install method from our support site?
https://support.goto.com/meeting/help/how-do-i-install-the-gotomeeting-outlook-plugin-windows
Ash,
Is the new GoTo for Outlook Integration add-in only for Microsoft 365?
Thanks,
Pam
That looks to be the app integration for Outlook I've tried to integrate, but it is not succeeding for me.
