Hi @CarolJenkins, error 1722 is an error associated with Windows Installer. The Microsoft Community recommends the steps below. Please note that Citrix doesn't meet system requirements, which may contribute to this.
Method 1: Check if the Installer Service is running. To do so, follow these steps.
a. Click Start, Click Run and type “Services.msc” (without quotes) and press Enter.
b. Double-click Windows Installer.
c. Set the Startup type of Windows Installer to Manual.
d. Click Start to start the service. Note down the error message if any. Click OK.
Method 2: Reregister the Windows Installer. Follow these steps for the same.
a. Quit all Windows programs.
b. Click Start, All Programs, Accessories and click Run. Type “msiexec /unregister” (without quotes) in the Open box, and then click OK.
c. Click Start, All Programs, Accessories and click Run. Type “msiexec /regserver” (without quotes) in the Open box, and then click OK. Restart your computer.
Kate is a member of the GoTo Community Care Team.
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