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New Contributor

Mac touch bar missing buttons

In the support channels I see that an update last year made it possible to utilize the touch bar for actions like muting yourself, toggling your camera, etc. However, when I am using GoToMeeting, the only custom button I see is the "leave meeting" button (even though I'm hosting the meeting). Does anyone know how to go about adding those additional buttons?

3 REPLIES 3
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LogMeIn Contributor

Re: Mac touch bar missing buttons

Hello Heidi,

In some cases where the GoToMeeting has been restricted by the event Organizer, Mac Touchbar functionality will be limited.  Normally you should have the ability to manage shared screens, audio muting, and webcam activation:  https://community.logmein.com/t5/GoToMeeting-News/GoToMeeting-Desktop-App-v8-40-1-b12023-Release-Not...

 

Apple reference guide:  https://support.apple.com/en-us/HT207055

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New Contributor

Re: Mac touch bar missing buttons

Thank you for the response! Is there something I need to do as the organizer in order to allow these buttons? I am the organizer for the most of the meetings I'm on and I never see the extra buttons.

Highlighted
LogMeIn Contributor

Re: Mac touch bar missing buttons

If you're the Organizer, then you should have those controls built into the touch bar already.  In this case you may have to troubleshoot the Apple device specifically to see how to tie in audio/video controls etc to the keyboard control system.