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Forum Discussion
Nakatsubo
6 years agoNew Contributor
Mute attendees Permanently
Hi everyone, In my experience as user, I believe the host should have a button to mute attendees permanently in such way they cannot override and unmute themselves. Let me share why: a) There...
- 6 years ago
Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
Brick Tamland
10 years agoNew Member
Hi
Im trying to find a way that only allows the Organiser to talk and share webcam.
The Mute All button seems kind of pointless when an attendee can override this by un-muting themselves?
Any ideas please
Thanks
Im trying to find a way that only allows the Organiser to talk and share webcam.
The Mute All button seems kind of pointless when an attendee can override this by un-muting themselves?
Any ideas please
Thanks
GlennD
10 years agoGoTo Manager
Hi,
GoToMeeting Organizers dialed in by phone with a successful PIN entry may cycle through conference listening mode by pressing *6 on their phone keypad until the Mute All option is reached.
I would also recommend you look at GoToWebinar, where attendees join in listen only mode and must be unmuted by the organizer before they can be heard.
Reference: https://www.gotomeeting.com/webinar/features
- 3HHH6 years agoVisitor
So your solution seems to tell us to use a different platform. From an end-user viewpoint, that is not a solution. GoToMeeting does not state up front that the organizer cannot maintain control over their meeting. Instead, the organizer discovers, mid-stream, that it is a free for all with no way to manage it. Then you tell the organizer, after the fact, to go to a different platform if they want to be able to actually be in charge of their meeting. I will not bother any more with GoToMeeting when other services actually provide the service that is expected.
- COT7 years agoNew Member
Based on my needs and those in this thread, I think it would be a good idea for a "hard mute all" to be a feature request and have the option in the Control Panel. Thank you.
- TOVDEW6 years agoVisitor
Looking back over a year, and still no hard mute from the controls. I've noticed no hard mute in the organizer controls and the answer is still to dial in to do the *5 cycle method which is ridiculous. If someone is interrupting, your only option is to boot them and lock the meeting quick or let them interrupt and cause problems until you can dial in, enter the access code and cycle everyone into a forced/locked mute, then have the organizer unmute people who will be talking. Zoom is your competitor and has this option readily available. Please implement that feature back in the mix. You state you removed it after changing the attendee limit. You're product seems to be perfect minus that missing feature.
There is no harm having that ability in the organizer side while on the application.