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Forum Discussion
Nakatsubo
6 years agoNew Contributor
Mute attendees Permanently
Hi everyone, In my experience as user, I believe the host should have a button to mute attendees permanently in such way they cannot override and unmute themselves. Let me share why: a) There...
- 5 years ago
Nakatsubo You can 'hard-mute' the entire audience by using your telephone key pad, pressing *5 to rotate through listening modes.
Reference guide: https://support.goto.com/meeting/help/manage-phone-audio-via-keypad-commands-g2m050045
Brick Tamland
10 years agoNew Member
Hi
Im trying to find a way that only allows the Organiser to talk and share webcam.
The Mute All button seems kind of pointless when an attendee can override this by un-muting themselves?
Any ideas please
Thanks
Im trying to find a way that only allows the Organiser to talk and share webcam.
The Mute All button seems kind of pointless when an attendee can override this by un-muting themselves?
Any ideas please
Thanks
SmithWeekly
7 years agoActive Contributor
Organizers of GotoMeeting do not have the ability to enact a mute override to mute all attendees. Currently, attendees can unmute themselves after being muted by the organizer. The mute fight then begins and is a hinderance to the organizer and the party that pays for the service. An organizer mute override control is requested and is a substantial flaw in the current system. The organizer(s) need to have full mute control when desired and at times during the meeting when there is to be one single presenter during a period of time. Many thanks.
- AshC7 years agoRetired GoTo Contributor
SmithWeekly If you are looking for a 'hard-mute' function to override Attendees, you may do this via telephone keypad when dialed in as the event Organizer. Press *5 to cycle through the muting options for Organizers.
- SmithWeekly7 years agoActive Contributor
Thank you for the response. It is a partial solution for those organizers who have phoned in. How might this be done when the organizer is running the meeting soley from a computer? The primary meeting controls via computer appear to not have this feature. Can this be added?
- AshC7 years agoRetired GoTo Contributor
SmithWeekly We removed the hard-lock functionality when we increased the Attendee limits for GoToMeeting for easier self-maintenance of the audio feed by individuals. I don't know if the functionality will return, but if you absolutely need it then I would suggest using GoToWebinar instead-- which has very clearly defined differences between Staff controls Vs. Attendee's.