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Forum Discussion

Hgal's avatar
Hgal
New Contributor
4 years ago
Solved

Muting and Unmuting

I have a problem I did not have before with my GoTo Meeting sessions.  Before your system was upgraded I could mute and unmute participants on the line when they had background noise.  Now I can no l...
  • GlennD's avatar
    4 years ago

    Hi Hgal, welcome to the community.

     

    In the new GoTo App experience, the organizer can still mute an attendee that has dialed into a meeting by telephone only and has not entered an audio PIN. If the attendee wishes to unmute they can press *6 on their keypad.