Office 365 and Outlook 2016

[Riggs Eckelberr]

[Riggs Eckelberr]

Hi Glenn, I am running Office version 16.0.6001.1034 on the Office 365 subscription plan.
The add-in did work earlier in 2016. It was slow to load so I removed it, then when I tried to re-install it broke as above.
Hope this helps!

[GlennD]

There is a small registry change to correct this error, please give our toll free support a call and one of our Reps will assist you. http://support.citrixonline.com/en_US/meeting/phone

[Riggs Eckelberr]

Per rep today, Outlook 2016 not supported, no ETA yet.

[GlennD]

Sorry, the Rep must have gotten confused between the web and desktop versions. I've confirmed with one of the developers and the current plug-in is installed and working on multiple Windows 8 and 10 PCs with Outlook 2016. I've asked the Rep to contact you and preform the registry fix.

[Riggs Eckelberr]

Well, she actually tried, and it broke. So I will stand by!

[Dev Purkayastha]

I will stand by until someone successfully installs GTM plug-in on Outlook 2016 desktop version. Riggs thanks fro testing the situation. 

[Riggs Eckelberr]

OK - Sookkyeng from GTM tech support came in and got it done.
1. deleted former instances of everything citrix including an old calendar plugin
2. reinstalled GTM, verified outlook add-in worked
3. deleted old VSTO entries from registry
4. reinstalled outlook calendar plugin
Everything works!
thanks all,

[Michelle Brubec]

I have Office365 with desktop Outlook 2016...gotomeeting outlook calendar plug in will not enable because it says it crashes Outlook...it worked one time after 3 days of uninstalling and reinstalling...now it is 'greyed' out...will not enable...I'm back to the drawing board. Is there a permanent fix for Win10/O365/Outlook2016 desktop version for this plug-in?

[Michelle Brubec]

Wow... that's just great... gotomeeting won't support Outlook 2016, Apple won't support icloud plug in for Outlook 2016... incredulous