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Forum Discussion

KellyMJ's avatar
KellyMJ
New Contributor
3 years ago
Solved

Participants webcams hide when organizer is presenting

Until recently a meeting organizer could view participants webcams while screen sharing using the "pop out" button on the meeting toolbar.   Over the last few days this function does show cameras at...
  • KateG's avatar
    KateG
    3 years ago

    8/21/2023: Update: This feature is currently available. 

     

     

     

     

     

    KellyMJ, Helen_M We do hear the need for customers to have the ability to keep webcams on top, we will be sure to update the Community as soon as we get an update on the feature. 

GlennD's avatar
GlennD
GoTo Manager
3 years ago

Hi, we will post an update here once the new release is available. If you are the Presenter sharing your screen and you do not have a 2nd screen to move the webcams window to, clicking on the webcam icon on the toolbar will bring the webcams window to the front.

 

Helen_M's avatar
Helen_M
New Contributor
3 years ago
Hi Glenn
Yes but the second you click back on the presentation, the cameras are gone again.
I don't want to have to use 2 screens when there are other well known platforms that don't have this issue.
Such a pity as we have used GoTo for 3 years but the last 6 months have been riddled with issues for our users.