The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Problem with connecting to video call on GoToMeeting
Today I had problem with connecting to video call on GoToMeeting. Did something happen with the program? Some participants have no sound or image, the image was lagging behind the sound, or they had the message "Could not join sesion. An unknown error has occured."
Aga1 In that case the problem may be localized to the PC itself or your area network performance. You can always try running the GoTo Connection Wizard app to see if a better connection route can be utilized: https://support.goto.com/meeting/help/install-and-run-the-connection-wizard-windows
3 Replies
Aga1 In that case the problem may be localized to the PC itself or your area network performance. You can always try running the GoTo Connection Wizard app to see if a better connection route can be utilized: https://support.goto.com/meeting/help/install-and-run-the-connection-wizard-windows
Thank you for your answer. Unfortunately, I had such a problem all day, also with other video calls
