When I started my meeting today, I pressed record, and mistakenly pressed stop a millisecond later.
So, I pressed record again. I did see the record light on the top of the screen, so thought nothing of it.
However, after after the meeting, I can't seem to see the recording in my history.
Any thoughts? THanks.
Hi Jennifer,
You should be able to find the recording either online or in your local Documents folder (default location): https://support.goto.com/meeting/help/locate-recording-files-g2m040020
Hi I have checked these two locations, but the recording is not there. There is ONE recording in my account when I login online... but that recording is the one second recording and not the longer recording I should have gotten for the second recording.
I'm afraid the remaining broadcast may be lost then. We don't keep any backup copies ourselves for various privacy reasons.
Next, I would try hosting a test meeting to confirm that recording is operating properly, and the converted file is complete when finished.