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Forum Discussion
Annkatrin
5 years agoActive Contributor
Recording is sometimes framed by a black border
I have a problem of understanding about the recordings. Sometimes the shot is framed by a black border, and sometimes not. What is the reason for this? Is it possible to turn this off, or make cert...
Annkatrin
5 years agoActive Contributor
Are all of your meetings hosted / presented from the same computer?
No, I use GoToMeeting with customers and work colleagues to discuss problems. Each participant can share and share their own screen.
Was this a local or cloud recording when you hosted the broadcast?
I save the recording locally.
Can you also specify what display settings you use there?
Do you mean the typical display resolution, or do you need other information here?
Display resolution: 1920*1080