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Sharing GoToMeeting seats, adding users

We currently have a single seat via a Personal Account.

We'd like to add 4 or 5 seats to that account and allows 10 or 15 folks to share it.

Once we have the additional seats, how do folks go about scheduling separate meetings? If two people want to schedule separate meetings at the same time, how do they do that?

And, once those meetings are ready to kickoff, how does GoToMeeting know which person is the organizer of which meeting?

1 ACCEPTED SOLUTION

Accepted Solutions
LogMeIn Manager

Re: Adding seats to an existing account

Hi,

The first thing I need to point out is GoToMeeting Organizer accounts are not designed to be shared, so if you are going to use them this way there will need to be some coordination by your users when it comes to scheduling.

The first thing you will need to do is upgrade your plan to one with the right amount of Organizer accounts that you need.  Each Organizer account can host a meeting, so if you need to be able to host say 3 separate meetings at the same time, you'll need a 3 Organizer plan:  https://support.logmeininc.com/gotomeeting/help/change-your-plan-g2m010010

Once you have upgraded to a multi Organizer plan you will have an Admin account, this is where you login to set up your new Organizers and manage them going forward.  You can remove an Organizer if they leave and invite a new one to take their place, run reports etc: https://support.logmeininc.com/gotomeeting/help/using-the-goto-admin-center-g2m500020


Each Organizer account is associated with an email address, just like your current account is.  Anyone hosting a meeting on an account will need to login using the email address and password for that account.  Scheduling should be done online in the account to avoid overlapping meetings.  If a meeting is running and someone else tries to start another meeting with the same Organizer account, they will see a message that a meeting is already in progress but if they ignore it their meeting will start causing the current meeting to end.

 

 

Glenn is a member of the LogMeIn Community Care Team.

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1 REPLY 1
LogMeIn Manager

Re: Adding seats to an existing account

Hi,

The first thing I need to point out is GoToMeeting Organizer accounts are not designed to be shared, so if you are going to use them this way there will need to be some coordination by your users when it comes to scheduling.

The first thing you will need to do is upgrade your plan to one with the right amount of Organizer accounts that you need.  Each Organizer account can host a meeting, so if you need to be able to host say 3 separate meetings at the same time, you'll need a 3 Organizer plan:  https://support.logmeininc.com/gotomeeting/help/change-your-plan-g2m010010

Once you have upgraded to a multi Organizer plan you will have an Admin account, this is where you login to set up your new Organizers and manage them going forward.  You can remove an Organizer if they leave and invite a new one to take their place, run reports etc: https://support.logmeininc.com/gotomeeting/help/using-the-goto-admin-center-g2m500020


Each Organizer account is associated with an email address, just like your current account is.  Anyone hosting a meeting on an account will need to login using the email address and password for that account.  Scheduling should be done online in the account to avoid overlapping meetings.  If a meeting is running and someone else tries to start another meeting with the same Organizer account, they will see a message that a meeting is already in progress but if they ignore it their meeting will start causing the current meeting to end.

 

 

Glenn is a member of the LogMeIn Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!