cancel
Showing results for 
Search instead for 
Did you mean: 
GlennD
GoTo Manager

Subscribe to this post for Allowlisting and Firewall Configuration Updates

Hi,

 

If you wish to be notified of changes to our Allowlisting and Firewall Configuration Updates, please subscribe to this post. When an update is made we will comment on this post and notify all subscribers.

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training
5 REPLIES 5
GlennD
GoTo Manager

Re: Subscribe to this post for Allowlisting and Firewall Configuration Updates

March 28th 2022

 

Block #8 under the GoTo Server list was added and will apply to the following products:

  • GoToAssist Corporate
  • GoToAssist Remote Support v4 and v5
  • GoTo Resolve
  • Pro
  • Central
  • Rescue

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training
LukasLue
New Member

Re: Subscribe to this post for Allowlisting and Firewall Configuration Updates

Is this post still accurate? The "Allowlisting and Firewall Configuration" says: "Article last updated: 31 January, 2023" but there were no post in this section.
GlennD
GoTo Manager

Re: Subscribe to this post for Allowlisting and Firewall Configuration Updates

Hi @LukasLue,

 

Yes, this is still accurate. A recommend (but not required), Port was added and an update to this thread was scheduled.

 

Outbound 3478 TCP

UDP 3478

Recommended, used by the GoTo app for media connectivity to the TURN servers

 

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training
GlennD
GoTo Manager

Re: Subscribe to this post for Allowlisting and Firewall Configuration Updates

Update 2/27/2023

 

GoTo server / Data Center IP addresses for use in firewall configurations

IPv6 addresses space

Assigned by Block Classless Inter-Domain Routing (CIDR) format
Block 1 2606:CB00::/32
Block 2 2a0e:bd00::/29

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training
GlennD
GoTo Manager

Re: Subscribe to this post for Allowlisting and Firewall Configuration Updates

Update March 27th 2023

 

Two new IP blocks for GoToConnect:

 

GoTo Connect Block 8 78.108.124.0/23 255.255.254.0 0.0.1.255
GoTo Connect Block 9 68.64.0.0/19 255.255.224.0 0.0.31.255

 

Glenn is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!.

Free new user and admin training