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AngelHonrado
New Contributor

The recording button is disabled

I am using a meeting room that I use twice a week, today, when I tried to record it says "the recording is disabled for this session". I can't find anywhere a button to enable/disable recording. Where can I enable it again?? Thanks, 

1 REPLY 1
GlennD
GoTo Manager

Hi @AngelHonrado, welcome to the community.

 

I was able to locate your support ticket and look up the meeting ID. This meeting is being hosted under a GoToMeeting Free license, did you record these meetings in the past or was this your first time trying to?

 

Glenn is a member of the GoTo Community Care Team.

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