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Forum Discussion
DianeEmerson
6 years agoNew Member
Unable to transcribe
I just purchased my Pro package, and held a meeting. The meeting was recorded to the Cloud, but there was no transcript. When I looked at the settings, a pop-up window said "Your admin has disabled t...
- 6 years ago
I'm afraid you will need to upgrade your account to include the Cloud Recording functionality, as it is only offered on Business and Enterprise plans currently: https://www.gotomeeting.com/meeting/pricing
AshC
6 years agoRetired GoTo Contributor
DianeEmerson Let me know if your Cloud Recordings are not utilizing the Transcripts functcion and we can troubleshoot the Admin Center access.
donwoolley
6 years agoNew Contributor
I have the same problem. It is super frustrating. I've wasted the last 45 minutes. Please help.