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Sbar
New Contributor

poor video quality help

I am having trouble with poor video quality in my meetings. Its a new PC and is on LAN (500d/500up) but still drops lots of frames/reduced video quality/pixelated. Wondering if there is any troubleshooting steps for this or something I can check.

 

Thanks!

1 REPLY 1
AshC
GoTo Moderator

Re: poor video quality help

Hello @Sbar 

If you're not losing packets of data through your local area network, you can try this Connection Wizard to see if a better path can be obtained from the PC itself:  https://support.goto.com/meeting/help/install-and-run-the-connection-wizard-windows 


Ash is a member of the GoTo Community Care Team.

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