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elentari
6 years agoNew Contributor
recorded meeting 1 sec
Hi, sorry for my bad english! Yesterday I started a recording during a meeting. Today I recevied a mail with my recording link, with DURATION 1 HR 59 MIN. But when I open the link, the recorded...
- 6 years ago
elentari In your case there may have been a problem with the cloud recording conversion. Please call Customer Support to see if they can recover the original copy from our servers: https://support.goto.com/meeting/help/how-do-i-contact-gotomeeting-customer-support-g2m090151
AshC
6 years agoRetired GoTo Contributor
elentari In your case there may have been a problem with the cloud recording conversion. Please call Customer Support to see if they can recover the original copy from our servers: https://support.goto.com/meeting/help/how-do-i-contact-gotomeeting-customer-support-g2m090151
elentari
6 years agoNew Contributor
Thank you very much, I'll try!