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luchray
Active Contributor

Can't connect to host from PC

Starting from 17.12.2021 I can't connect from any PC to my host (ver.8.3 -1611, windows server 2003 sp2). I am getting this error:

gotomypc_error.PNG

 

 

 

 

 

At the same time I still can connect to my host from Android device (phone or table).
No serious changes to network have been done.

Any idea what causes the problem?

1 ACCEPTED SOLUTION

Accepted Solutions
luchray
Active Contributor

Re: Can't connect to host from PC

Problem solved after we re-instaled gotomypc with newer version (ver9.6 build 2220). Because all browsers for win server 2003 can't load gotomypc.com we had to find installation file from other "source".

View solution in original post

5 REPLIES 5
AshC
GoTo Moderator

Re: Can't connect to host from PC

Hi @luchray 

Can you check for GoToMyPC updates on the problem machine? 


Ash is a member of the GoTo Community Care Team.

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luchray
Active Contributor

Re: Can't connect to host from PC

Yes, its up to date. ver.8.3 build 1611

Abhishek Yadav
GoTo Contributor

Re: Can't connect to host from PC

Can you please DM me G2P logs?

luchray
Active Contributor

Re: Can't connect to host from PC

Problem solved after we re-instaled gotomypc with newer version (ver9.6 build 2220). Because all browsers for win server 2003 can't load gotomypc.com we had to find installation file from other "source".

Abhishek Yadav
GoTo Contributor

Re: Can't connect to host from PC

Great. The issue is also resolved from backend.