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Tatuseppälä
Visitor

How do I cancel my subscription?

hello. i have two accounts and i only need one. How to close another account? 

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
Retired GoTo Contributor

Re: How can I close my account?

@Tatuseppälä   You may follow these instructions in your online account: 

  1. Log in to your account at https://gotomypc.com .

    Note: If you are a GoToMy PC Pro user, you will need to access the Manager profile.

  2. Select Billing Info from the left-hand menu bar.
  3. Select Cancel subscription at the bottom of the page.
  4. Follow the on-screen steps to complete the cancellation process.

Ash is a member of the LastPass Community Care Team.

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View solution in original post

1 REPLY 1
AshC
Retired GoTo Contributor

Re: How can I close my account?

@Tatuseppälä   You may follow these instructions in your online account: 

  1. Log in to your account at https://gotomypc.com .

    Note: If you are a GoToMy PC Pro user, you will need to access the Manager profile.

  2. Select Billing Info from the left-hand menu bar.
  3. Select Cancel subscription at the bottom of the page.
  4. Follow the on-screen steps to complete the cancellation process.

Ash is a member of the LastPass Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!