GoToTraining Community Ideas

4js_trainers · ‎10-25-2019

In this last training, We had the instructor leading the session as I monitored the chat window as an organizer. People were chatting with the organizers (so both the instructor and I saw the message), but when I replied to the person, the other organizer (presenter) had no idea that I was answering the question and would also start answering. It would be good to be able to reply to this person, but have my reply appear in the chat boxes of all the organizers / presenters that are logged on.

Madi Johnson · ‎06-03-2016

When attendees scroll over the attendee list, email addresses show up. It should be optional for the attendee to share their email address. Either by the Organizer hiding emails or the attendees having an option to hide or share their email address. We are a HIPPAA compliant program and this feature is violating our HIPPA standards. By participating in our program, attendees are indicating they have a health condition and should remain anonymous (their first name only). It should be up to the participant if he or she would like to share an email address publicly. A work around is to hide the attendee list (not ideal, but okay we can deal with it). BUT when the attendee list is hidden, it prohibits attendees from chatting with each other. The chat automatically changes to the attendees only being able to send messages to the organizer and/or presenter. EVEN when the option is checked to chat publicly under the Options menu at the top of the screen. Hiding the attendee list overrides the option to chat publicly. A main component of our program is participant interaction, so it is necessary for participants to be able to chat with each other. We are currently working with a workaround for the participants to change their email addresses under "preferences" (which is confusing how different this option is for a PC compared to a MAC, some tech support team members were not even aware of this difference) to a fake email address like 123@gmail.com as the field cannot be blank. No ideal. Please make this change.

Nancy1 · ‎08-06-2013

Hello, Are you planning any upgrades to the chat function. We are looking for... 1. Queing students questions - We train 50 to 100 students at a time and when they ask questions all at once it gets overwhelming. 2. Forcing students to reply to the organizer(s) instead of an individual. We loose alot with private conversations. Thanks! Nancy Kenney

GoToTraining Community Ideas

GoToTraining Community Ideas

Chat with a specific person, but include all organizers (feature request)

Hide Attendee Email but still Allow Anonymous Chat with Everyone

Upgrade GoToTraining Chat features.