It would be very nice if I could edit the confirmation mail in go to training.  At the moment this is not possible. You can just edit the reminder and the wrap up mail. It would be also very nice, if in this emails would be written the whole name of the person who has registred to a training. At the moment its only the first name written. Here in Switzerland is this not very common. So i wish that there would be written first- and last name.   Over all there is not a lot of free space to design the mails by myself.   Would be nice if you could implement this two features.   Thank you ... View more

Our company holds about 4 webinars a month, with an average of 50 registrants per event. We have 1 GoTo Training License, with 8 GoTo Meeting Accounts plus GoTo Connect for the phone service. Our problem is that we have a lot of registered attendees that aren't receiving a confirmation email, they didn't check junk mail, or they registered a month ago and forgot about the event. So I am responsible for generating the lists, and we have to make 200 phone call reminders a month.  What would help, is if I wasn't the only one with access to the registrant lists. It would be beneficial for our company to have 1 License with 1 coordinator/presenter, but we can have 2-3 assistants who have access to the registrant information and can cancel, register, or resend confirmation emails. This would reduce our constant redundancies and time involved with back and forth emails, list generations, and help create a faster response time.  This system costs a lot annually, and it makes sense that the license extend to "helpers" of some kind. ... View more

The Registration Email that users receives only has an ics file.  This is so outdated.  GoToWebinar product has it right... three different types of calendar links in the registration email, including Google.  GoToTraining desperately needs this as well. ... View more

The email text confirming training from:- Please register for xxxx- xxxx Training "on" to "Scheduled for" Wednesday, Month, Day, Year  12:30 PM - 2:30 PM BST at: - Can you change the text from "On " to "Scheduled for". When you send to many, they think they have to wait to the day (on), where as putting in scheduled for may help.   Many thanks Eileen ... View more

We have an evaluation sent out after each of our trainings and the questions are primarily using the rating scale. To ensure that folks understand that we are using 5 as very good and 1 as very poor, we have noted that in the instructions. However when the evaluation is displayed to the attendee the instructions are collapsed so they will not see them unless they figure out to click the arrow.  Is there a way to default the instructions showing expanded when the attendee takes the evaluation?   Thanks, Melissa ... View more

IN Go-to-Training, is there a setting that will send my follow-up e-mails to all REGISTERED participants, not just those who ATTENDED a training. ... View more

Within GoToTraining, I see there is a way to add your own text-only message to the end of the Upcoming Training reminders.   For my training, however, I want to send my participants an email that is in HTML format, with pictures to guide them through the initial setup of their software - ultimately to ensure that they are ready for the training. What I was hoping to find was a button or some feature that would start a blank email (using my local email client) and list all of my participants in the BCC list. If this already exists, please point me to the instructions! ... View more