Forum Discussion
KateG
GoTo Moderator
Hi Danielle DePalo welcome to the GoTo Community.
Our support team can take a look and see what may have happened. If you Message Me here (button is on the right) the Training ID and email of the attendee I can create a case for you.
You can also reach out to customer support directly here.
Danielle DePalo
11 months agoNew Contributor
Hello Kate,
Please let me know if you need any additional information.
Thanks,
Danielle
Moderator edit: removed personal information
- KateG11 months agoGoTo Moderator
Danielle DePalo thanks for the further information. I created a case for you, someone from our support team will be reaching out shortly.