The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
StefanieFurtak
2 years agoNew Contributor
Can attendees register for multiple sessions
Hello,
I am planning a training with multiple sessions, but when I tried to register for them as a test run, I have to use the registration link for every session I want to attend.
I checked, they are sessions for the same training, I can select one date from a drop-down-list, but there are different topics in each session.
Is there a way I can make registration easier for my attendants? Like multiple choice or at least an "all"-option? Or do they have to register for each session separately?
Thank you for your help!
You should see "Registration type" when you create a Training. This appears if you choose a recurring or custom Training.
Speaking with the team, they confirmed that it's not possible to register for all. Under "Registration Type" You can either have:
- Participants register once to attend all sessions (if you choose this option they can register once for all and then have them only attend the sessions they can)
- Participants register for individual sessions that they'll attend
I'm sorry there isn't an option to have attendees choose what they want without having to register for all. I think it's a good suggestion and will share this with the team.
3 Replies
- KateG2 years agoGoTo Manager
You should see "Registration type" when you create a Training. This appears if you choose a recurring or custom Training.
Speaking with the team, they confirmed that it's not possible to register for all. Under "Registration Type" You can either have:
- Participants register once to attend all sessions (if you choose this option they can register once for all and then have them only attend the sessions they can)
- Participants register for individual sessions that they'll attend
I'm sorry there isn't an option to have attendees choose what they want without having to register for all. I think it's a good suggestion and will share this with the team.
- StefanieFurtak2 years agoNew Contributor
Hello, thanks for the reply.
There is no option for "Registration Type" when I look at the training options. Do you have an idea why?
- KateG2 years agoGoTo Manager
Hi StefanieFurtak welcome to the GoTo Community,
This article states, "Tip: If you're registering for a training with multiple sessions, you can choose to register once to attend all sessions or register for individual sessions"Though I have tried a test myself and don't see this as an option. Can you tell me how you are scheduling your webinar? Is it a Custom webinar? Under "Registration type" do you select: "Participants register for individual sessions that they'll attend"?
I am following up with the team on this and knowing the steps you are taking helps. Thanks!