The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
We've had registrants point out that they cannot select "other" in the State field when they choose a country other than United States. How can this be resolved?
Fran_Simon
5 years agoValued Contributor
This is not a solution to the problem I've always complained about. it's the State?Province field that is a the problem. While Canadians have the ability to select their province, they have to sort through all US states after selecting Canada. Only the most persistent ever figure that out. And, we have participants from around the world who can't add their state or province. This has been a problem for as long as I have been a customer, over 14 years. It's just not that complicated. Other companies have solved the problem. SO FRUSTRATING.