Update State / Province lists for better accuracy

Showing results for 
Search instead for 
Did you mean: 
Make sure you Kudo Ideas you would like to see implemented

Update State / Province lists for better accuracy

0 Kudos

Update State / Province lists for better accuracy

We've had registrants point out that they cannot select "other" in the State field when they choose a country other than United States. How can this be resolved?

New Member



My organization works with several states and providences across the United States. When using the pre-generated sign-up form questions, our clients have noticed that American Samoa nor the Northern Mariana Islands is an option to select in the State/Province dropdown. 


Does anyone know how we can add these to the dropdown list manually? Or request GTW to add them to their pre-generated dropdown lists? Thank you.

New Member

Frustaded, not a single soul from GTW is seeing this thread? Since 2017 not having the possibility of choosing the Country and Brazil and present the actual states from it, or Argentina, or any country in LATAM. This is awfull!

Retired GoTo Contributor

@andrepazleal  I am sorry for the frustrations. 


As you can see on this thread we do make regular updates to the GoTo registration process (last made 12/15/20), and there are plans to make additional improvements in the coming year.  As soon as these are completed we will certainly update the Community with additional information. 

GoTo Moderator
Status changed to: Reviewed by moderator
GoTo Manager
Status changed to: Delivered



I am very pleased to share that we have updated the State/Province registration question for GoToWebinar. After a registrant selects their Country/Region they will be able to select their State/Province based on the Country they selected.